Automation for hospitality businesses
Every guest answered, even on your busiest night
Restaurants, hotels, vacation rentals and event venues get calls at the worst times: the dinner rush, check-in, late at night. We set up an AI receptionist and simple automations so hospitality businesses answer every call, confirm every booking and turn first-time guests into regulars.
Based in West Palm Beach, serving Palm Beach, Broward and Miami-Dade counties.
Sound familiar?
Where hospitality businesses lose guests
- The phone rings during the rush and nobody can pick up
- The same questions all day: hours, menu, parking, "do you have a table for six?"
- Reservations and bookings that turn into no-shows
- Private event and catering inquiries that wait days for an answer
- Guests who visit once and never hear from you again
- Few online reviews, even after a great visit
What we set up
What we can set up for your hospitality business
AI receptionist
Answers every call in English or Spanish, handles hours, menu and directions questions, takes reservation and booking requests, and texts you anything that needs a person.
Reservation confirmations
Guests get a confirmation and a reminder text before they arrive, so fewer tables and rooms sit empty.
Event and catering inquiries
Every private party, catering or group request is captured with the date, guest count and contact details, and sent to you right away.
Guest follow-up
A thank-you message after the visit or stay, with an offer to come back, goes out on its own.
Review requests
Happy guests get a text with a link to leave a Google review, so new guests find you first.
Online ordering and payments
Take orders, deposits and gift card sales online with a secure checkout.
An example
What it looks like in practice
Here is one simple setup. Every step happens automatically. Yours would be built around how your business works.
- 1A guest calls during the Friday dinner rush to book a table for six on Saturday.
- 2Your AI receptionist answers, takes their name, number, party size and time.
- 3You get a text with the request, and the guest gets a confirmation.
- 4The day before, the guest gets a reminder text.
- 5After the visit, they get a thank-you message and a review request.
How it works
Three simple steps
- Step 1
We talk
You tell us where the time goes and which calls and follow-ups slip. We look at the tools you already use.
- Step 2
We set it up
We build the automations and the AI receptionist, connect them to your tools and test them with you before they go live.
- Step 3
We stay in touch
If something needs changing later, you call us. You own everything we set up.
Common questions
- Can the AI receptionist take reservations?
- Yes. It can take reservation and booking requests and send them to you, or book them directly if your reservation system allows it. We set it up around how you take bookings today.
- Does it work for hotels and vacation rentals too?
- Yes. It can answer questions about check-in, parking and amenities, take booking requests and send guests reminders before they arrive.
- Do I need new software?
- Usually not. We start with the tools you already pay for, like your phone, email, calendar, scheduling software or POS, and only suggest something new if it clearly saves you time or money.
- What does it cost?
- It depends on what you want set up. After a short conversation we give you a clear price before any work starts.
- Do you work outside South Florida?
- We're based in West Palm Beach and serve Palm Beach, Broward and Miami-Dade counties. Much of the setup is done remotely, so we can also help businesses elsewhere in the US.
Let's talk
Tell us what takes up your time
Share a few details and we'll get back to you to set up a conversation. No obligation and no jargon.